ELEVATING BUSINESSES THROUGH PROCESS EXCELLENCE

WE ARE PEAK PROCESS GROUP:
A BESPOKE OPERATIONS CONSULTING FIRM FOCUSED ON BUSINESS PROCESS IMPROVEMENTS.

Make Your Operations Better, Faster And More Sustainable.

As a strategic partner with our clients, we concentrate on process excellence as the catalyst to streamline operations, reduce costs, and increase profitability. In contrast to traditional consultancies, our hands-on approach allows us to partner directly with leadership teams to design and implement strategies that have an immediate, substantial effect on productivity and profits.

Through process design and improvement, aligning technology to business objectives, customer experience enhancement and service desk optimization, we help companies realize their maximum value.

HOW DO WE BUILD PROCESSES THAT INCREASE YOUR ORGANIZATION’S VALUE?

  • With an internal audit, we work alongside your business leaders to understand your strategic goals and objectives. We’ll identify ongoing pain points, metrics and deliverables to ensure those goals are met.

  • To create agile, scalable and nimble operations, we provide you with a documentation that outlines how to ensure your processes align with your long-term strategic plan.

  • Using organizational change management, we develop an execution plan and work alongside you and your team to implement the improved processes, create a continuous improvement plan, and establish a governance structure that will exceed the expectations of your stakeholders.

RECENT CLIENT WINS

Saved $600k in the first 6 months and $1M annually by reorganizing the operations and functions of a Third Party Maintainer’s Service Desk.

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Identified $2.5M in resource utilization savings for a Telecom company during a 3-month engagement.

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Discovered over $700k in savings by modifying parts utilization and distribution for an IT Reseller and Service Provider during a 2-month engagement.

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Trusted Partners